privacy policies


Welcome to Volken. This Privacy Policy describes how Volken ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site").
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. This includes:
  • Device information: IP address, web browser, time zone, and cookies.
  • Order information: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. How We Use Your Personal Information
We use your personal information to:
  • Fulfill orders and process payments.
  • Provide customer support.
  • Send you marketing and promotional communications (if you subscribe).
  • Improve and optimize our Site.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example:
  • We use Shopify to power our online store.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or search warrant, or to otherwise protect our rights.
4. Your Rights (UK GDPR)
If you are a resident of the UK, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [sac@usevolken.com]